We believe an informed customer is a customer for life. So whether you’re already a customer or thinking about becoming one, we want to make sure you’re fully informed to make decisions that are right for you. Your plan with your options nothing more. Compare our plans with those offered by other Internet providers, learn more about plans with fibre backed sources, and understand the regulatory documents you get when you sign up for service. Learn about the fees, deposits and other charges you might encounter when comparing internet plans. At GTS we believe in the customer care difference, with multiple payment options/education assistance and our money back guarantee.
Customer Bill of Rights
Our goal is to make sure every experience you have with GTS Canada is a positive one. And we back it up in writing with the GTS Canada Customer Bill of Rights. These rights frame our beliefs and commitment to our customers, which include: Clear, straightforward terms of service with billing you can understand and trust. Responsive, knowledgeable Customer Care Consultants available when you need them most. Customer appreciation with rewards and rebates for your loyalty. Guaranteed satisfaction or switch back to your old Internet provider for free. These are just some of the many reasons why Canadians trust GTS Canada to provide the internet and digital services that connect their homes and businesses.
Part of Your Community
With a long history of meeting the internet needs of Canadians. We invest in our communities because we work and live here too! Helping those in need. GTS Internet Aid, our internet bill payment assistance program, helps more customers in need than any other provider in Canada. Giving back to the community is one of our top priorities and as one of the leaders in the industry, GTS Canada and our employees donate to charitable organizations like United Way, Plant a Billion Trees and Canadian Red Cross each year.